Official Documents

Privacy Policy ok88

Your privacy is not just a priority — it is our responsibility. Find out exactly how ok88 collects, uses, and safeguards every piece of personal information you entrust to us.

Updated: January 2026  |  Applicable to all ok88 Malaysia members
Encryption
256-bit SSL
Data Sharing
Not Sold
Data Access
Strictly Regulated
Member Rights
Fully Guaranteed
Contents

Summary: ok88 does not sell your data to any third party. All information is used solely to improve our service to you.

01 Introduction

Ok88 is fully committed to protecting the privacy and security of the personal information of every member who uses our platform at ok88.lc. This Privacy Policy transparently explains how we collect, store, use, and protect your data.

We understand that your trust is our most valuable asset. That is why every action involving your personal data is handled with the utmost care and responsibility, in line with international data protection best practices.

By using the ok88 platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform. For more information about your rights and responsibilities, please also refer to Terms and Conditions us.

This policy applies to all ok88 platform users, including website visitors, registered members, and anyone who interacts with our services via the website or mobile app.

02 Information We Collect

Ok88 only collects information that is strictly necessary to provide you with a safe, efficient, and responsible service. There are two main categories of information we collect:

A. Information You Provide Directly

Full Name Date of Birth Email Address Phone Number Full Address KYC Documents Bank Account Details Login Details

B. Information Collected Automatically

  • IP address and device information used to access the platform.
  • Browsing log data including pages visited, access times, and session duration.
  • Technical details such as browser type, operating system, and screen resolution.
  • Gaming history, wagering activity, and financial transaction records within the platform.
  • General location data based on IP address for legal compliance purposes.

ok88 never collects sensitive information such as passwords in plain text. All passwords are stored in a hashed format that cannot be decrypted.

03 How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. ok88 uses your data for the following:

  • Identity Verification & KYC: Ensuring every account is owned by a real, eligible individual and complies with anti-money laundering legal requirements.
  • Transaction Processing: Handling your deposits, withdrawals, and all financial transactions securely and accurately.
  • Account Management: Allowing you to log in, change your password, and manage your account settings with ease.
  • Customer Support: Providing accurate and personalised assistance whenever you contact our support team.
  • Fraud Prevention: Identifying and blocking suspicious activity that could compromise your account security.
  • Platform Improvement: Analysing usage patterns to enhance the gaming experience and ok88 user interface.
  • Legal Compliance: Fulfilling reporting obligations to the relevant authorities when required by law.

Ok88 does not use your data for any third-party marketing purposes or sell it to external advertisers. All data usage is solely for your benefit and security as a member.

04 Sharing of Personal Information

Ok88 does not sell, rent, or transfer your personal information to third parties for marketing purposes. However, there are limited situations where sharing information is necessary:

  • Payment Service Providers: Transaction information is shared with trusted payment processors to securely complete your deposits and withdrawals.
  • Game Providers: Basic game data is shared with game software providers to ensure continuity of your gaming session.
  • Legal Authorities: ok88 will disclose required information when mandated by a court order, applicable law, or a valid official investigation.
  • Technology Partners: Our technical infrastructure providers who are bound by strict confidentiality agreements.

All third parties working with ok88 are required to comply with data protection standards equal to or exceeding our own. No data sharing occurs without adequate contractual safeguards.

05 Security and Data Protection

Ok88 continuously invests in the latest security infrastructure to ensure your data is always protected against cyber threats, unauthorised access, and information breaches.

  • All communication between your browser and ok88 servers is protected with 256-bit SSL encryption which is the highest standard in the industry.
  • Sensitive data such as financial information and identity documents is stored in a separate database protected by additional layers of access control.
  • Access to ok88 member data among staff is restricted to individuals who genuinely require it to perform their duties.
  • Security monitoring systems operate around the clock to detect and respond to any intrusion attempts or suspicious activity.
  • Regular security audits are conducted by our internal security team and independent security experts to identify and address any vulnerabilities.

While we take all reasonable precautions, no system can guarantee absolute security. You also play an important role by keeping your account password safe.

06 Cookies and Tracking Technologies

Ok88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Helping us understand how members use the platform so we can make continuous improvements.
  • Functional Cookies: Saving your preferences such as language, display settings, and other choices to deliver a more personalised experience.
  • Analytics Cookies: Used to analyse aggregated traffic patterns and usage for platform improvement purposes.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect some features of the ok88 platform.

07 Your Rights as a Member

As an ok88 member, you have full rights over your personal data. We respect and facilitate the exercise of the following rights:

Your Rights Description
Access You have the right to request a copy of all personal data we hold about you.
Correction You may request that we correct any inaccurate or incomplete information.
Deletion You may request deletion of your data, subject to our legal obligations.
Restriction You may request that we restrict the processing of your data under certain circumstances.
Mobile You have the right to receive your data in a structured, machine-readable format.
Objection You may object to the processing of your data for specific purposes such as marketing.

To exercise any of the above rights, please contact our support team via live chat, available 24/7 on the ok88 platform.

08 Data Retention Period

Ok88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law.

  • Active account data is retained for as long as your account remains active and for a specified period after account closure for legal compliance purposes.
  • Financial transaction records are retained for a minimum of 5 years as required under anti-money laundering regulations.
  • Log data and technical activity records are typically retained for 12 months before being automatically deleted.
  • KYC documents and identity verification records are retained for the period stipulated by the relevant regulatory authority.

Once the defined retention period expires, your data will be securely deleted or anonymised from all our systems.

09 Changes to the Privacy Policy

Ok88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. All changes take effect immediately upon publication on this website.

We encourage you to review this page periodically to stay informed about how we protect your information. The "Updated" date at the top of this page indicates when changes were last made.

For material and significant changes, ok88 will endeavour to notify members via in-platform notifications or their registered email, subject to our communication policy.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist.

  • Live Chat: Available 24 hours a day, 7 days a week directly on the ok88 platform — the fastest way to get help.
  • Email: Send your enquiry to [email protected] and we will respond within 24 business hours.
  • FAQ: Check our page FAQ us for answers to frequently asked questions about privacy and account security.

We take every privacy-related complaint seriously and are committed to providing a timely and satisfactory response to every enquiry received.

Data Protection Commitment

Why Your Data Welcome to ok88

We do not merely meet industry standards — we go beyond them to ensure your privacy is fully protected.

Highest-Level Encryption

256-bit SSL technology protects every communication between you and the ok88 platform. Your information cannot be read or intercepted in transit, ensuring complete security.

Secured Database

Sensitive data is stored on isolated servers with multi-layered access controls. Only authorised staff with a clear job requirement may access member information.

Integrated KYC Verification

Our KYC process ensures every member's identity is accurately verified before any financial transaction is approved, protecting you from account misuse by irresponsible parties.

Data Never Sold

Ok88's commitment is clear: your personal information will never be sold, rented, or shared with external advertisers. Your data belongs to you, not us.

24/7 Security Monitoring

Automated monitoring systems operate around the clock to detect anomalies and security threats. Any suspicious activity is identified and addressed before it can affect your account.

Full Control in Your Hands

Ok88 gives you full control over your personal data. Request access, make corrections, or delete your account at any time through our responsive support channels.

Join ok88 Today

Privacy Protected, Calmer Gaming

Join thousands of ok88 Malaysia members who already trust our platform. Enjoy a gaming experience that is safe, fair, and always protected.

100% Secure Data 256-bit SSL 24/7 Support
Bahasa Melayu